Modern software documentation tools promise to eliminate the friction between writing great docs and shipping great products. If you're evaluating doc platforms in 2025, you've likely encountered both Mintlify and Document360.

Mintlify is built for developer teams that need API docs, usage examples, and integration guides with Git-based workflows. Document360, on the other hand, is better suited for non-technical knowledge management, working well for internal wikis, team documentation, and support articles where contributors prefer visual editing.

If you're considering switching from your current software documentation tool or choosing between these platforms, this guide will help you make the right decision for your team's specific needs.

In this guide, we'll compare both platforms based on these criteria:

• Authoring experience and developer workflows
• Design and performance for end users
• API documentation capabilities
• AI integration and LLM optimization

TL;DR:

• Use Mintlify for developer-first documentation with API references, code examples, and teams that prefer docs-as-code workflows.
• Use Document360 as a knowledge management tool for internal knowledge bases, support documentation, and teams that need robust WYSIWYG editing.
• Choose Mintlify if AI-readable documentation and LLM optimization are priorities for your developer experience.

Let's see how Mintlify and Document360 compare, starting with the authoring experience.

Which documentation tool offers a better writing experience for developers?

Mintlify and Document360 take fundamentally different approaches to content creation. If you care about developer workflow integration and docs-as-code, the differences are significant.

Mintlify

• Built for docs-as-code with GitHub App integration for automatic sync and Markdown support
• Write documentation using standard Markdown syntax in any text editor
• Version control through Git with branching, pull requests, and automated deployments
• Live preview updates as you edit Markdown files locally

Document360

• Advanced WYSIWYG (What-You-See-Is-What-You-Get)editor designed for visual content creation
• Hierarchical knowledge base structure with drag-and-drop organization
• Web-based editing interface with rich text formatting tools
• One-way conversion from Markdown to WYSIWYG; cannot revert back

If saving engineering time is important and your team prefers Git workflows, Mintlify fits better as it allows developers to update documentation without context switching from their existing tools. On the other hand, Document360 may be a better option if your team requires extensive collaboration features, visual editing capabilities, or if non-technical team members are primary contributors to documentation.

How do these tools compare on design, code readability, and AI parsing?

The reading experience matters just as much as authoring, especially for developers who rely on quick, scannable access to code examples, parameters, and references. While both Mintlify and Document360 offer polished front-ends, their reading experiences are optimized for different use cases.

Mintlify takes a lightweight, developer-first approach, with fast load times, clean layout, and instant access to code blocks. Document360, in contrast, is built around a richer, widget-heavy layout that suits broader knowledge bases and non-technical users.

Here’s how they compare across the areas that matter most to developer experience and product teams:

For developer-first teams that prioritize speed, clarity, and API usability, Mintlify offers a more simplified reading experience, while Document360 favors a broader knowledge base approach with more structure and content flexibility.

Which software documentation tool is better for public docs vs. internal knowledge bases?

Mintlify and Document360 are both capable software documentation tools, but they serve different priorities. The best choice depends on the kind of content your team writes and who it's for.

Mintlify: Built for developer-facing docs

Mintlify is designed first and foremost for developer documentation, where clarity, code integration, and speed matter.

It’s a strong fit for:

• Public developer docs that need to be fast-loading, easy to navigate, and friendly to technical readers
• Onboarding guides that live close to your codebase, are version-controlled, and integrate directly with your Git workflow
• Changelogs and release notes that ship with every release, using the same processes your dev team already uses
• API references, automatically generated from OpenAPI specs and displayed in a structured, scannable format with optional "Try it" playgrounds

Because Mintlify is markdown-native, Git-friendly, and structured for readability, it fits naturally into existing developer workflows. This approach promotes better user adoption among technical teams who prefer working with familiar tools. But it’s also flexible enough to support lightweight internal docs or team notes, primarily if your engineering org already works with docs-as-code.

Document360: Optimized for internal knowledge sharing

Document360 is helpful in traditional internal knowledge base scenarios where content is written and maintained by support or internal operations.

It’s a good fit for:

• Internal knowledge bases with a structured hierarchy, advanced search filters, and granular access controls
• Support articles where non-technical writers are the sole contributors, and they need a WYSIWYG interface and content templates

The UI is more feature-rich and content-management oriented, making it easier for cross-functional teams to collaborate on detailed documentation without requiring prior experience with Markdown or Git. It’s especially useful for non-technical teams that prioritize article layout, tagging, and editorial controls.

Mintlify leans developer-first but can support extensive team needs. Document360 is designed to be wider, but it is not purpose-built for technical documentation. The right choice depends on whether you're writing for developers or a general audience.

Do both platforms support API specs and live testing?

For API product teams and platform engineers who write API documentation, the right API documentation tool must handle specifications, examples, and testing in a way that aligns with developer processes. Here’s how both tools handle API documentation.

Mintlify: API docs tools with interactive, code-centric features

• OpenAPI and Swagger imports: Drop in your spec, and Mintlify auto-generates endpoint pages with parameter tables, response schemas, and consistent headings.
• Interactive playground: Developers can send test requests and view live responses without leaving the docs.
• Flexible component embedding: Use Markdown-driven components (MDX) to insert custom alerts, warnings, or live widgets directly within API reference pages.

Document360: Basic API support within a knowledge-base layout

• Interactive “Try it” console: Built-in playground lets readers send test requests, but it’s limited to configured auth methods and lacks the extensibility of MDX components.

If seamless API flows matter, Mintlify fits better; Document360 has its limits.

Will your documentation be readable by ChatGPT, Claude, and other LLMs?

If your docs aren’t readable by LLMs, they’re effectively invisible in this AI-driven era. AI integration capabilities vary between these platforms, with each excelling in different scenarios depending on your team's AI strategy.

Mintlify

• LLM sitemap files: Mintlify auto-hosts both /llms.txt and /llms-full.txt, providing structured indexes and full-content dumps for efficient LLM ingestion.
• AI ingestion shortcuts: Through the AI menu, users can “Copy page” as Markdown, “View as Markdown,” or“Open in ChatGPT” and “Open in Claude” directly from any doc page.
• Clean, semantic HTML: Mintlify’s minimalist layout outputs clear heading hierarchies and metadata, reducing noise for AI parsers.
• MCP server generation: Teams can generate a Model Context Protocol server from docs or OpenAPI specs, powering custom AI assistants with up-to-date context.

Document360

• AI article summarizer and tag recommender: Built-in summarization and tagging suggestions aid internal content creation.
• Search capabilities: Limited AI-powered search quality improvements with contextual understanding of complex queries.

If you're building external AI integrations, chatbots, or need LLM-readable documentation, Mintlify's structured approach provides immediate value.

Final recommendation

The choice between these platforms depends on how your team prefers to work with documentation. Mintlify suits teams where developers write docs alongside code using Markdown and Git workflows. Its strength is treating documentation like code, with version control, fast performance, and AI-readable structure that supports external integrations. This approach works best for developer-focused products where reference materials need to load quickly and integrate seamlessly with existing technical workflows.

Document360 serves teams that need rich content creation across different contributor types. Its WYSIWYG editor, recent AI enhancements for content generation, and comprehensive knowledge management features benefit organizations where documentation quality improves through collaborative editing rather than version-controlled updates.

There’s no single best option; focus on what fits your team’s documentation workflow and delivers a better reading experience for your users. Want to know why leading developer-first teams choose Mintlify? Give it a try today.

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